Privacy Policy

1. Introduction

Welcome to ayulquran (“we,” “our,” or “us”), a service operated by Arabi Tuitions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ayulquran.com and use our services, including one-to-one and group online Quranic tuition.

By using our Website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described, please do not use our Website or services.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our services.

A. Personal Information You Provide:

Contact and Account Information: When you register, inquire, or book lessons, we collect your name, email address, phone number, country of residence, and your student’s name and age (if applicable).

Payment Information: When you make a purchase, our third-party payment processors (e.g., Stripe, PayPal) collect your credit/debit card details and billing address. We do not store full credit card numbers on our servers.

Communications: Records of your correspondence with us (e.g., email inquiries, chat messages) and call recordings for quality assurance and training purposes (where you are informed beforehand).

Technical & Scheduling Information: Your time zone, preferred lesson times, and notes on learning progress.

B. Information Collected Automatically:

Usage Data: We automatically collect information about your interaction with our Website, such as your IP address, browser type, device information, pages visited, and time spent on pages.

Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, schedule, and manage your online tuition lessons.

To process your transactions and send you related information, including confirmations and invoices.

To communicate with you, respond to your inquiries, and send you administrative messages.

To personalize your experience and provide content and offerings relevant to your interests.

To improve our Website, services, and teaching methods.

For marketing purposes, such as sending you information about new courses, promotions, and newsletters (you can opt-out at any time).

To ensure the security and integrity of our services.

To comply with legal obligations and resolve any disputes.

4. Legal Basis for Processing (GDPR Compliance)

For our users in the European Union (EU), United Kingdom (UK), Sweden, and other regions with similar laws, we process your personal data based on the following legal grounds:

Performance of a Contract: Processing is necessary to fulfill the service agreement with you (e.g., providing lessons you have booked).

Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., marketing communications).

Legitimate Interests: Processing is necessary for our legitimate interests in improving our services, marketing, and preventing fraud, provided these interests are not overridden by your rights.

Legal Obligation: Processing is necessary for compliance with a legal obligation.

5. How We Share Your Information

We value your trust and only share your information in the following limited circumstances:

With Your Teacher: Your name, contact details, scheduling information, and learning progress are shared with the assigned Egyptian teacher to facilitate your lessons.

Service Providers: We engage trusted third-party companies to perform functions on our behalf (e.g., payment processing, video conferencing platforms like Zoom, email marketing services, data analysis). They only have access to the personal information needed to perform their functions and are prohibited from using it for other purposes.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

We do not sell or rent your personal information to third-party marketers.

6. International Data Transfers

Your personal information is processed by our teachers and staff in Egypt and may be stored on servers located outside your country of residence (e.g., in the USA by our service providers like Google or AWS). While data protection laws in these countries may differ from your own, we take all necessary measures to ensure your data is treated securely and in accordance with this Privacy Policy. We rely on Standard Contractual Clauses approved by the European Commission to legitimize data transfers from the EU/UK and other regions.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, including to provide services, comply with legal obligations (e.g., tax, accounting), resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access & Portability: The right to request copies of your personal data.

Rectification: The right to have inaccurate or incomplete data corrected.

Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data under certain conditions.

Restriction of Processing: The right to request that we suspend the processing of your personal data.

Objection to Processing: The right to object to our processing of your personal data, particularly for direct marketing.

Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request within the timeframe required by applicable law.

9. Children’s Privacy

Our services are intended for students of all ages, including children. However, the personal information for minors is provided by and collected from their parent or guardian. We do not knowingly collect personal information directly from children without verified parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

10. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS) for data transmission and secure servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Legal Entity Name: Arabi Tuitions
Website: AyulQuran.com
Email: [email protected]
Phone: +20 103 363 6680
Address: Mansourayah Main Street, Al Mansoureyah Village, Munsha’atul Qanater, Al Giza, Egypt