Privacy Policy

Last Updated: July 10, 2026

Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Cookies and Tracking Technologies
  5. Legal Basis for Processing (EU/UK GDPR)
  6. How We Share Your Information
  7. Public Testimonials and Feedback
  8. Our Referral (“Invite a Friend”) Program
  9. International Data Transfers
  10. Additional Information for UAE Residents
  11. Your Data Protection Rights (EU / UK)
  12. Additional Rights for US Residents
  13. Data Retention
  14. Children’s Privacy
  15. Job Applicants and Prospective Tutors
  16. Data Security
  17. Contact Us

1. Introduction

Welcome to AyulQuran (“we,” “our,” or “us”), a service operated by Arabi Tuitions, registered in Egypt, with its registered address at Mansoureyah Main Street, Al Mansoureyah Village, Munsha’atul Qanater, Al Giza, Egypt (VAT Number: 918568662). We provide online Quran, Arabic, and Islamic Studies tuition to students around the world, and a significant number of our students are children, often starting from around four or five years of age. We are committed to protecting the privacy of our students and their families, our website visitors, our referral contacts, and the tutors who apply to teach with us.

This Privacy Policy explains how we handle information when you visit our website, https://www.ayulquran.com (the “Website”), when you or your child use our tutoring services, when you apply to become a tutor with us, or when someone refers you to us. Because we welcome families and applicants from around the world — including the United Kingdom, United States, United Arab Emirates, Canada, Germany, and France — this Policy is written to reflect the data protection laws of these regions, in addition to Egyptian law, where we are based.

By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Website or services. If you are a parent or guardian enrolling a child, your consent on their behalf covers the collection and use of their information as described here.

2. Information We Collect

A. Information From Students and Families

  • Contact and Enrollment Information: your name, email address, phone number, country of residence, and — where the student is a minor — the name, age, and relevant learning information of your child, provided by you as their parent or guardian.
  • Payment Information: when you make a payment, our payment providers collect your payment details and billing information directly. We do not store full card or bank account numbers on our own servers. See Section 6 for the specific providers we use.
  • Communications: records of correspondence with us (email, live chat messages), and, where you have been informed beforehand, recordings of calls for quality assurance and teacher training purposes.
  • Scheduling and Learning Information: your time zone, preferred lesson times, and notes on learning progress kept by your assigned teacher.

B. Information Collected Automatically From Website Visitors

  • Usage Data: standard technical information such as IP address, browser type, device information, pages visited, and time spent on the Website.
  • Cookies and Similar Technologies: see Section 4 (“Cookies”) for full detail on what we use and how we obtain your consent.

C. Information From Job Applicants and Prospective Tutors

If you apply to teach with us, we collect additional information described in full in Section 15 (“Job Applicants and Prospective Tutors”), including identity documents, qualifications, and audio/video samples.

D. Information About Someone You Refer to Us

If you use our referral (“Invite a Friend”) feature, you provide us with a friend or family member’s name, phone number, and email address. This is described in full in Section 8, including that person’s own rights over their information.

3. How We Use Your Information

  • To provide, schedule, and manage lessons, including matching students with an appropriate teacher.
  • To process payments and send confirmations, receipts, and related account information.
  • To communicate with you, respond to enquiries, and send important administrative messages about your account or lessons.
  • To personalize learning content and monitor a student’s progress over time.
  • To assess applications from prospective tutors and manage recruitment.
  • To follow up with individuals referred to us through our referral program.
  • To display testimonials and feedback publicly on our Website, where you have submitted them for that purpose (see Section 7).
  • To improve our Website, services, and teaching methods.
  • With your separate, opt-in consent, to send marketing communications about new courses, promotions, or newsletters. You may withdraw this consent at any time.
  • To maintain the security and integrity of our services and prevent fraud, including automated abuse of our Website’s forms.
  • To comply with legal obligations and resolve disputes.

4. Cookies and Tracking Technologies

Our Website uses a cookie consent banner to ask for your permission before any non-essential cookie is placed on your device. Strictly necessary cookies (for example, those required to keep the Website functioning and secure) are used automatically, as permitted by law. All other cookies — including analytics cookies (Google Analytics, via Google Site Kit) and cookies used by our live chat widget (Tawk.to) — are only set after you actively consent via the banner.

We also use Cloudflare Turnstile on our forms. Turnstile is a privacy-focused tool that helps us tell human visitors apart from automated bots and spam submissions; unlike traditional CAPTCHAs, it does not use tracking cookies for advertising purposes and does not require you to solve puzzles. It processes limited technical signals (such as browser and connection characteristics) solely to confirm you are not a bot.

You can change or withdraw your cookie preferences at any time using the cookie settings link available on our Website, or through your browser settings. Declining non-essential cookies will not affect your ability to book or attend lessons.

5. Legal Basis for Processing (EU/UK GDPR)

For users in the European Union, United Kingdom, and other regions with similar laws, we process personal data on the following legal grounds:

  • Performance of a Contract: processing necessary to provide the lessons and services you have booked, or to take steps at your request before entering into an agreement (for example, assessing a tutor application).
  • Consent: where you have given clear, specific consent, such as for marketing communications or non-essential cookies.
  • Legitimate Interests: processing necessary for improving our services, recruiting qualified tutors, following up on referrals, displaying testimonials, and preventing fraud — always balanced against your rights and freedoms.
  • Legal Obligation: processing necessary to comply with a legal requirement we are subject to.

6. How We Share Your Information

We only share personal information in the following limited circumstances, and we do not sell or rent personal information to third-party marketers:

  • Your Assigned Teacher: your name, contact details, scheduling information, and learning progress are shared with the teacher assigned to you or your child, so lessons can be delivered.
  • Payment Processing: PayPal, Wise, and MoneyGram, who process your payment details directly. We do not receive or store your full payment card or bank account numbers.
  • Video Conferencing: Zoom, Google Meet, and Jitsi, used to deliver live lessons.
  • Website Analytics: Google Analytics, accessed through Google Site Kit — only operates after you consent via our cookie banner (Section 4).
  • Live Chat: Tawk.to, which powers the live chat widget on our Website.
  • Bot and Spam Protection: Cloudflare Turnstile, used on our forms as described in Section 4.
  • Hosting: our Website and information submitted through it are stored with our web hosting provider.
  • Legal Requirements: where required by law or a valid request from a competent public authority.
  • Business Transfers: in the event of a merger, acquisition, or sale of assets, information may transfer as part of that transaction.

Each of these providers only receives the information needed to perform their specific function, and is contractually restricted from using it for their own independent purposes.

7. Public Testimonials and Feedback

Our Website includes a feedback form where students and parents can share their experience with AyulQuran Academy. When you submit feedback through this form — including your name, age, country, and your written comments — please be aware that this information may be displayed publicly on our Testimonials page.

We do not publish your email address, phone number, or any other contact or payment information as part of a testimonial — only what you choose to write in the feedback form itself, along with the name, age, and country fields.

  • If you would prefer your testimonial not be published, or would like a previously published testimonial removed, contact us at any time using the details in Section 17, and we will action your request promptly.
  • If you would prefer to be identified only by a first name or initials rather than your full name, please note this when you submit your feedback, or contact us afterward and we will update it.

8. Our Referral (“Invite a Friend”) Program

Our Website allows existing users to refer a friend or family member to AyulQuran Academy by submitting that person’s name, phone number, and email address, along with the referring person’s own contact details.

Because the referred person’s information is provided to us by someone else, rather than directly by them, we want to be transparent about how this works:

  • We use the referred person’s information solely to reach out to them, on the referrer’s behalf, about our services.
  • We do not add a referred person to any ongoing marketing list without their own separate, affirmative consent.
  • A referred person may contact us at any time, using the details in Section 17, to ask how we obtained their information, to object to being contacted, or to request that we delete their information. We will honor such requests promptly.
  • If you are the referrer: please only refer someone who you reasonably believe would welcome being contacted by us, and be aware that we may, where required by law, inform the referred person that you provided their details to us.

9. International Data Transfers

Because our teachers and staff are based in Egypt, and many of our students, applicants, and referral contacts are located abroad, personal information is regularly transferred internationally — including to and from the EU, UK, US, Canada, and UAE — and may be processed on servers operated by our service providers (for example, in the United States).

Where we transfer personal data out of the European Union or United Kingdom, we rely on Standard Contractual Clauses approved by the European Commission (and the equivalent UK framework) to ensure your data continues to receive an appropriate level of protection, regardless of where it is processed. For any data protection enquiries relating to the EU or UK specifically, please contact us using the details in Section 17.

10. Additional Information for UAE Residents

If you are located in the United Arab Emirates, your personal data is also protected under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”). Consistent with the PDPL, we collect your consent before processing your data, take appropriate technical and organizational security measures, and only transfer your data outside the UAE where the destination country offers an adequate level of protection, or under a contract that applies equivalent safeguards, such as the Standard Contractual Clauses referenced in Section 9.

UAE residents may exercise the same rights described in Section 11 by contacting us using the details in Section 17.

11. Your Data Protection Rights (EU / UK)

Depending on your location, you may have the right to:

  • Access & Portability: request a copy of the personal data we hold about you or your child.
  • Rectification: have inaccurate or incomplete data corrected.
  • Erasure: request deletion of personal data, subject to certain conditions.
  • Restriction: request that we limit how we process your data.
  • Objection: object to our processing, particularly for direct marketing.
  • Withdraw Consent: withdraw consent at any time, for any processing based on consent.

These rights apply equally to students and parents, job applicants, referral contacts, and anyone whose testimonial we have published. To exercise any of these rights, please contact us using the details in Section 17. We will respond within the timeframe required by applicable law.

12. Additional Rights for US Residents

If you are a resident of a US state with a comprehensive privacy law (such as California, and a growing number of other states), you may have additional rights, which can include the right to:

  • Know what personal information we have collected about you and why.
  • Request deletion of your personal information, subject to certain exceptions.
  • Correct inaccurate personal information.
  • Opt out of the “sale” or “sharing” of personal information, and out of certain targeted advertising. We do not sell personal information, and any sharing for analytics purposes only occurs through cookies you have separately consented to under Section 4.
  • Not be discriminated against for exercising any of these rights.

To exercise these rights, please contact us using the details in Section 17. We may need to verify your identity before fulfilling a request.

13. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Policy:

  • Student and family information: retained for as long as you have an active or ongoing relationship with us, and for a reasonable period after, to comply with legal obligations such as tax and accounting requirements, resolve disputes, and enforce our agreements.
  • Job applicant information: see Section 15 for retention specific to tutor applications.
  • Referral contact information: if a referred person does not respond or become a student, we retain their information only for a limited follow-up period before deleting it, unless they ask us to keep or delete it sooner.
  • Published testimonials: retained until you ask us to remove them, as described in Section 7.

14. Children’s Privacy

Many of our students are children, and our services are designed with this firmly in mind. Personal information for a student under 18 is provided to us by, and collected from, their parent or guardian — we do not knowingly collect information directly from a child without their parent or guardian’s involvement and consent.

Where a student is a child, we apply the following principles as standard practice:

  • We collect and retain only the minimum information needed to provide the lesson and track learning progress — we do not use a child’s data for unrelated purposes.
  • A child’s information is not shared beyond what is necessary to deliver their lessons (principally, with their assigned teacher).
  • We do not use a child’s data for targeted advertising, and do not build advertising profiles based on a child’s activity.
  • If a child’s testimonial or feedback is submitted by a parent or guardian for publication (see Section 7), we display only what the parent or guardian has chosen to share.
  • Parents and guardians may contact us at any time to review, correct, or request deletion of their child’s information, using the details in Section 17.

If you believe we have inadvertently collected information directly from a child without appropriate parental involvement, please contact us immediately so we can address it.

15. Job Applicants and Prospective Tutors

If you apply to teach with us, we collect information beyond what we collect from students, in order to assess your qualifications and suitability to teach:

  • Identity and Contact Information: your name, age, gender, email, phone number, and national identity document number.
  • Qualifications: your learning levels taught, Quranic certificates, native and additional languages, and subjects you can teach.
  • Application Materials: a link to your CV, and audio and video samples of your Quran recitation and teaching explanation, submitted via links you provide.
  • Availability: your availability, preferred teaching times, and available days.

Because a national identity document number is a more sensitive piece of information, we limit access to it to the staff directly involved in reviewing and verifying applications, and we do not share it with students, other tutors, or any third party except where required by law.

How we use this information: solely to assess your application, verify your identity and qualifications, and, if successful, to onboard you as a tutor.

Retention: if your application is unsuccessful, we retain your application materials for a limited period in case a suitable position arises, after which they are deleted. If you would like your application materials deleted sooner, contact us using the details in Section 17.

16. Data Security

We use appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction, including encryption (SSL/TLS) for data in transit and secure servers. No method of transmission over the internet is completely secure, and while we work hard to protect your information, we cannot guarantee its absolute security.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices — whether you are a student, parent, job applicant, referral contact, or website visitor — please contact us at:

Legal Entity: Arabi Tuitions
Website: AyulQuran.com
Email: info@ayulquran.com
Phone: +20 103 363 6680
Address: Mansoureyah Main Street, Al Mansoureyah Village, Munsha’atul Qanater, Al Giza, Egypt
VAT Number: 918568662